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  • What guitar strings do I need?

    Maybe you are new to guitar? Maybe you are buying for friends?

    Click here for some ideas on what strings do I Need?

  • When will my order ship?

    99% of orders placed before 3:00 pm EST ship the same day and most of the other orders will ship within 2 days. You will be contacted by email or phone if there are any problems or extended delays with your order.

  • Can I exchange or return my order?

    Of course you can! Just give us a call or drop us an email within 30 days of placing your order and we'll be happy to help you organize the return or exchange.

  • I opened at set of strings and I see some rust spots. Can you help?

    Absolutely! Just drop us an email and we'll do our best to get you fixed up. If it's been less than 30 days since you ordered then we'll probably send out a replacement asap to you. If it's been more than 30 days then we might have you contact the manufacturer depending on the strings. We'll do our best to make the situation right.

  • What's the shelf life on the guitar strings that i purchase?

    Guitar Strings that you purchase from Strings and Beyond are the freshest in the world. However, guitar strings do have a shelf life and we recommend that our customers use the strings within 1-3 months of purchase. Guitar Strings begin oxidizing the moment they come off the winding machine and depending on your environment they might have a long life or a short life. We don't want you to open strings with rust spots so please be sure to keep this in mind when ordering and try to use the strings within 1-3 months of purchase.

  • What Are Guitar Strings?

    Guitar Strings have been around for quite some time. The first guitar strings were made from gut and installed on a guitar around 1265. The first guitars container 4 pairs of strings until around 1551 when the fifth pair of strings was added. In 1770, the pairs were replaced by single strings and changed to six strings in total.

    The early guitarists used gut as their guitar string material until 1946 when nylon guitar strings were introduced. Finally, steel guitar strings were introduced adn the rest is history. Rock was born with the introduction of steel guitar strings, and the Fender and Gibson electric guitar. Guitar tablaturres were written and guitarists were learning chords to their favorite songs by their favorite bands.

    A guitar string is made of a particular material, typically, gut, nylon, or steel, which is spanned over a wooden instrument or an instrument which has magnetic or piezoelectric pickups. The purpose of the string is to vibrate and produce a particular musical not. A standard guitar has 6 strings and is tuned in the following configuration, E-A-D-G-B-E.

    For the wooden or acoustic guitars, the sound is produced by the vibration of the strings which is amplified by the wooden body of the guitar. For the electric guitars, the sound is produced by the vibration of the string which is transfered into an electric signal using piezo-electric pickups or magnetic pickups and is then amplified using basic signal amplification techniques.

  • What is the minimum requirement for my order to qualify for free shipping?

    We ship orders to the US and Canada that are over $35 for free! You can see our shipping policies here: http://www.stringsandbeyond.com/shipping.html

  • What is the difference between the 80/20 Bronze and Phosphor Bronze Acoustic strings?

    80/20 Bronze acoustic strings will give you a punchy, projecting tone that will cut through a mix well when playing with other instruments. 80/20 Bronze's tone is thinner in nature, with lots of metallic treble and loud bass. Phosphor Bronze strings provide you with a warm, full tone with moderately-bright treble strings and a rich midrange content.

  • How do I know whether to order Regular or Large sized Fingerpicks?

    Regular sized fingerpicks will be suitable for most players. Most fingerpicks are flexible and will mold to the size of your fingers. If you consider yourself to have larger than normal hands then a safe bet is to go with the Large Fingerpicks.

  • What is my Tracking number?

    Unfortunately, tracking updates are not available with First Class Mail International on packages weighing under 4lbs. Orders typically arrive within 7-10 days -- however, time delays may occur due to customs processing.

  • What is the difference between coated and non-coated strings?

    Coated stings are covered with a thin material or proprietary “coating” that prevents the string from oxidizing, corroding and getting dirty. This will help the string to sound new and bright for a longer period of time. Coated strings are 2-3 times more expensive than non-coated strings, if you hate changing your guitar strings they are worth the extra money. Many find that coated strings generally stay bright and fresh about three times longer than non-coated strings. Coated strings are a great option if you have a corrosive body chemistry, play a lot or live in a place with high humidity. Non-coated strings are quite a bit less expensive than coated strings but they loose their brightness much more quickly.

  • Why won't items show up in my shipping cart?

    Our shopping cart uses browser cookies to keep track of the items in your cart. Browser cookies store pieces of information on your computer from the websites that you visit. If you are having problems adding multiple items to your cart, please enable all cookies in your browser settings or try a different browser to see if you can add multiple items and checkout.

  • Where are you located?

    We are physically nestled in the heart of the town of Southport on the North Carolina Coast.

  • Why can't I find what I'm looking for?

    You can always call or send us an email and we can help you find what you need. Our search feature can also help point you in the right direction and be sure to also check in the drop down menus of our product listings as there are many options available. If you still can't find it, it's possible that we don't keep that item in stock but we'll be happy to look into special ordering it for you!

  • What delivery carrier do you use?

    The majority of our orders ship by US Postal Service. However, for larger domestic and Canadian orders, we also ship via UPS. For international shipments, once your package clears customs, your order will be delivered by the postal service in your home country.

  • What is the difference between Electric String Winding Materials?

    Stainless Steel provides the brightest, clearest tone - preferred by hard rock and funk musicians. Nickel Wound strings provide a bright warm tone, but not as bright as Stainless Steel. Nickel Wound are a favorite across the board and suitable for most music genres. Pure Nickel provides a slightly warmer tone than the Nickel Wound, suitable for Vintage Rock and Roll, Blues, and Surf Rock.

  • Do I need short, medium, or long scale bass strings?

    The majority of bass guitars use "long scale" strings. Long scale strings are designed for basses with a scale length of 34", which is the industry standard. Basses with a scale length of 30"-31" are considered "short scale" and require the use of short scale strings. Similarly, medium scale basses, which have a scale length of 32"-33", require medium scale strings. There are also basses that require strings for a 35"-36" scale, such as basses with fanned frets or a through-body stringing setup. For those extended lengths, you'll need "super long" or "extra long" strings.

  • I can't find the single strings on your website. Where are they?

    Click Here for Single Strings!

    To find our single string selection, go to our homepage. Then, hover your mouse cursor over the menu option near the top of the page (below the S&B logo) labeled "Strings by Instrument" -- do not click it, just put the mouse cursor onto it. A window will automatically pop up and show several options to choose from. Within that window, you'll see a link that reads "Single Strings - Shop All" in the very bottom right-hand corner. Click that link and you'll see our whole single string catalogue.

  • What's the difference between roundwound and flatwound strings?

    It's exactly what it sounds like! Roundwound strings have a round outer wrap wire on them. You can tell that it's round because the string will have the feeling of small ridges/bumps if you run your fingers up and down the length of the string. Roundwound strings are bright and flexible. Flatwound strings, on the other hand, are wrapped in a flattened wire. This gives them a very smooth feel and a much more mellow tone than roundwounds. Flatwound strings also tend to last longer than roundwound strings because the spaces between the rounded ridges of a roundwound string's wrap wire are susceptible to accumulating dirt and sweat when you play. Flatwound strings are also noticeably more stiff and less flexible than roundwound strings. Flatwounds are particularly popular for jazz and oldies musicians, especially bassists.

  • I like this brand of strings that you carry, but you don't appear to carry a particular item that I know they make. Can you special-order it for me?

    We can certainly do special orders! If you want to order an item that we don't have available online but is manufactured by a brand that we carry, we can contact that company directly about placing a special order for you. Please email us at help@stringsandbeyond.com and let us know the exact item that you want and how many of it that you want, and we'll obtain pricing for you. (Note: we cannot special order items that are from any brand that we don't currently stock.)